Users of credit monitoring site Credit Karmas have complained that they were served other people’s account information when they logged in.
“First time logging in it gave me my information, but as soon as I refreshed the screen, it gave me someone else’s info,” said one Reddit user. “Refreshed again and bam! someone else’s info — it’s like roulette.” Another user said they logged in and out several times and each time they had “full access to a different random person’s credit file,” they said.
One user told TechCrunch that after they were served another person’s full credit report, they messaged the user on LinkedIn “to let him know his data was compromised.”
Another user told us this:
The reports are split into two sections: Credit Factors — things like number of accounts, inquiries, utilization; and Credit Reports — personal information like name, address, etc.. The Credit Reports section was my own information, but the Credit Factors section definitely wasn’t. It listed four credit card accounts (I have more like 20 on my report), a missed payment (I’m 100% on time …read more